Shipping Policy

We aim to dispatch all new orders as quickly as possible (dispatch days are Monday to Friday excluding weekends and bank holidays), order will be dispatched in 3 working days. 

All orders placed on Fridays will not be dispatched until Monday. This means if you order on Saturday or Sunday, your order will not be dispatched until Monday. Your order will still be shipped with the selected shipping method but won't be fulfilled until Monday. 

You will receive an email informing you when the order is being processed and another when we have dispatched it to you. You can track your order by logging onto your account on our site and viewing your order status.

Our free delivery over £100 (excl. VAT) offer is only available to mainland UK delivery addresses. We do not offer free shipping outside of the United Kingdom. Our free shipping offer only covers the cost of 1 parcel, up to 25kg in weight. If your order is large enough that it needs to be sent in multiple parcels, you may be asked to pay £6.99 for each additional parcel.

Heat Sensitive Products

Any products that are sensitive to heat and are ordered during the summer months are done so at your own risk. We can not accept any liability for damage caused in the transit due to warm weather.

If you have any questions please feel free to contact us 

usasweetmemories@gmail.com